This Privacy Policy explains how Q Fortune (“we”, “us”, or “our”) collects, uses, and protects
information when you use our mobile application and related services (the “Service”).
We are committed to protecting users’ privacy and handling data responsibly.
2. Information We Collect
We collect only the information needed to provide the Service.
Profile / fortune inputs: name (or nickname), gender, date of birth, calendar type (solar/lunar), place of birth, and (optional) birth time.
Support inquiries (if you contact us): email address, message content, app version, and device information needed to troubleshoot.
Purchase / subscription status (if applicable): receipt token or subscription status to confirm entitlement (we do not store full payment details).
3. How We Use Information
To generate personalized fortune/compatibility results.
To provide features such as daily/monthly/yearly insights and profile management.
To maintain and improve app performance, security, and user experience.
To respond to customer support requests.
To process and verify in-app purchases/subscriptions (where applicable).
4. Tracking Technologies & Device Identifiers
Depending on your platform settings and SDK usage, the Service may use technologies such as
mobile identifiers (e.g., Advertising ID / IDFA) for analytics or app operations.
You can control these settings via your device privacy controls:
Android: Settings → Privacy → Ads (reset/delete Advertising ID, depending on OS version).
iOS: Settings → Privacy & Security → Tracking (disable “Allow Apps to Request to Track”).
5. Sharing and Disclosure
We do not sell your personal information. We share information only in the following cases:
Service providers (processors): to operate and maintain the Service (see Section 6).
Legal obligations: if required by law, regulation, court order, or lawful request by public authorities.
Safety and protection: to protect users, the Service, or the public from harm or fraud.
6. Service Providers (Processing on Our Behalf)
We may use third-party vendors to provide infrastructure, analytics, or app operations.
These vendors process data only under our instructions and for the purposes described in this Policy.
Google Analytics (optional): service usage statistics and analytics.
Amazon Web Services (optional): infrastructure hosting or data storage (if used).
Note: If you do not use any of the providers above, you may remove this list or keep only the providers you actually use.
7. International Data Transfers
If you enable third-party providers, some data may be processed in countries other than where you live
(for example, the United States), depending on vendor infrastructure.
Purpose: analytics, service operations, crash diagnostics, and security.
Transfer method: encrypted network transmission where applicable.
8. Data Retention
Fortune profile data: retained until you delete it in-app, uninstall the app, or request deletion (depending on how data is stored/configured).
Support inquiries: retained only as long as needed to respond and resolve the issue, unless a longer period is required by law.
Analytics / crash logs (if enabled): retained for up to 12 months (or as configured in the provider), then deleted or anonymized.
Legal compliance: certain records may be retained if required by applicable laws (e.g., transaction records, dispute handling).
9. Your Rights and Choices
Depending on your location, you may have rights such as access, correction, deletion, restriction,
or objection to certain processing. You can exercise your rights as follows:
Delete local data: use “Reset data” (or similar) in the app settings, or uninstall the app.
Opt out of tracking: use your device privacy settings (see Section 4).
Contact us: email us to request access/deletion for any data we may hold (e.g., support emails).
10. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect information from loss,
theft, misuse, unauthorized access, disclosure, alteration, or destruction. This may include encryption,
access controls, and secure storage mechanisms where applicable.
11. Children’s Privacy
The Service is not intended for children under the age of 13.
We do not knowingly collect personal information from children without appropriate consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date
at the top of this page. Material changes may be notified through the app or other appropriate means.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at: